Wednesday, April 2, 2008

Hours for live chat

The library now has assigned hours for AskALibrarian live chat. This service enables you to have your reference questions answered in real-time by a reference librarian. Previously there were no set hours and it was hit or miss whether you would get a librarian, depending on staffing. Now you know when a librarian will be available to assist you. Links to the service are available on the main library website and the library and information science website.

Chat hours are Monday -Thursday 9-12 a.m. and 6-10 p.m. and Fridays 9-5.

From the same page you can e-mail your reference question. E-mails are generally responded to by a reference librarian within 48 hours, except during weekends, holidays, and other times when the Library is closed.

Tuesday, April 1, 2008

RefShare Trial

We have a short trial to evaluate RefShare, a RefWorks add-on module. This trial will run through the end of April.
Access has been enabled for all users.

RefShare allows users from subscribing organizations to share their entire RefWorks database, or just specific folders from their RefWorks database. Users can share these items with other users in their organization, publicly with other colleagues or with non-RefWorks users.

Information for RefWorks users who want to share their data, as well as instructions for RefShare users, can be found on the RefWorks home page, www.refworks.com
User tutorials on RefShare can be accessed from within the RefWorks program by clicking on Help. Go to "Tutorials" under "RefWorks User Support."

For more information about RefShare, go to:
RefShare Fact Sheet