Hours for live chat
The library now has assigned hours for AskALibrarian live chat. This service enables you to have your reference questions answered in real-time by a reference librarian. Previously there were no set hours and it was hit or miss whether you would get a librarian, depending on staffing. Now you know when a librarian will be available to assist you. Links to the service are available on the main library website and the library and information science website.
Chat hours are Monday -Thursday 9-12 a.m. and 6-10 p.m. and Fridays 9-5.
From the same page you can e-mail your reference question. E-mails are generally responded to by a reference librarian within 48 hours, except during weekends, holidays, and other times when the Library is closed.